Shipping Policy

Shipping Policy

Last updated: September 2026

At Naturanzafood, we are committed to delivering your natural products safely and on time, right to your doorstep — anywhere in Pakistan.

📦 Where We Ship

We currently deliver across all major cities and areas of Pakistan, including but not limited to:

  • Lahore, Karachi, Islamabad, Rawalpindi
  • Faisalabad, Multan, Gujranwala, Sialkot
  • Pattoki, Kasur, Okara and surrounding areas
  • Rural and remote areas (delivery times may vary)

⏱️ Delivery Time

Location Estimated Delivery
Major Cities (Lahore, Karachi, Islamabad) 2 – 4 Business Days
Other Cities & Towns 3 – 5 Business Days
Remote & Rural Areas 5 – 7 Business Days

Note: Delivery times are estimates and may vary due to courier delays, public holidays, or weather conditions.

💰 Shipping Charges

  • Standard Shipping: Charged at checkout based on your location
  • Free Shipping: Available on orders above a minimum order value (check current promotions)

🚦 Order Processing

  • Orders are processed within 1 – 2 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed the next business day
  • You will receive a confirmation message once your order has been dispatched

📍 Order Tracking

Once your order is shipped, you will receive tracking details via SMS or WhatsApp so you can follow your parcel every step of the way.

For tracking assistance, contact us at:

⚠️ Damaged or Missing Orders

If your order arrives damaged or is missing items, please contact us within 48 hours of receiving your parcel. We will do our best to resolve the issue as quickly as possible.

Please keep the original packaging and take photos if possible, as this helps us process your concern faster.

❓ Have a Question?

Our team is happy to help! Reach out to us any time: